Product architecture
The Mystilink desktop app, the website dashboard, and the documentation each serve a different purpose. This documentation helps you operate the software; metaphysics theory, terminology, and historical background live in the Wiki.
What each part does
| Part | Common tasks | Do not confuse it with |
|---|---|---|
| Desktop app | Conversation, profile cards, charting and interactions, local records, model configuration | Model access and device licensing are configured separately |
| Website dashboard | Account, purchases, activation keys, Newton balance and orders | It is not a cloud backup of local records and conversations |
| Newton LLM | Provides hosted model access and usage billing | It is not an offline model, and it is not included in a one-time device license |
| Product documentation | Install, configure, use, and troubleshoot | It does not replace policies or terms at the time of purchase |
How data and requests relate
flowchart LR
Desktop[Desktop app] --> Local[Local workspace and settings]
Desktop --> Account[Account and device licensing]
Desktop --> Newton[Newton and upstream model services]
Desktop --> Provider[Chosen BYOK vendor or gateway]
Desktop --> LocalModel[Self-hosted model service]
Model requests go along the path you actually selected, not to every service in the diagram at once. Account and licensing services have their own purposes. Records are stored on your machine, but related content may still become the context of a model request; see Privacy and local data.
Where to take which problem
- The device will not activate or you are replacing a computer: start with Account and licensing.
- The app opens but will not start a conversation: check Model connections and the current model's balance.
- Records are missing after switching workspaces: check the local data directory before buying again or reinstalling.
- The computed result is not what you expected: see Charting issues and check input, rules, and interpretation separately.
These parts can fail independently; for example, signing in on the website does not guarantee a third-party API works, and downloading an installer does not mean the device is licensed.