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Accounts and sign-in

Which sign-in methods are supported?​

  • Email plus password registration
  • Email verification code sign-in (no password to remember)
  • Google, GitHub, and Apple OAuth (linked in account settings)

Forgot password​

Use the recovery flow on the sign-in page, or sign in with an email verification code and then set a new password in account settings.

The verification code does not arrive​

  • Check the spam folder
  • Confirm the email address is spelled correctly
  • Wait a few minutes and try again
  • If it still does not arrive, contact support

OAuth sign-in fails​

  • Clear browser cookies and retry
  • Try signing in with an email verification code, or confirm in account settings that Google / GitHub / Apple is linked correctly
  • If it still does not work, contact support

Does the desktop app require signing in?​

The desktop app is authorized by an activation key; the web dashboard requires sign-in to manage keys. Both are tied to the same Mystilink account that holds the purchase record.

Is Newton sign-in the same as device activation?​

No. An activation key verifies device licensing; Newton additionally requires signing in to your account in the desktop app and having available balance. A 401 means check the sign-in first, not buy a new license; for balance messages see Newton billing.

Before changing sign-in methods or deleting an account​

First confirm that the account you are managing and the purchase record belong to the same person. Do not mistake a different account reached through another sign-in method for a lost order. Before deleting an account, back up local records, deal with orders you need to keep and unused purchased credit, and read the page warnings plus the refund policy.